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Lisa Thompson

Head of People

Lisa is an experienced HR professional with over 12 years of expertise in the field, including 7 years in managerial roles. Holding a BA (Hons) in Business Studies and an Associate CIPD postgraduate qualification, Lisa has worked across various industries, including retail, manufacturing, and professional services. Before joining JB Leitch, Lisa held a strategic leadership role in a growing professional services business, focusing on shaping HR strategy and organisational development.

As Head of People, Lisa is responsible for aligning the People strategy with the firm’s overall business objectives. Working closely with senior leaders, Lisa helps define and communicate the company’s culture, values, and mission while developing strategies that support long-term growth. In addition to strategic leadership, Lisa oversees the day-to-day operations of the People function, covering areas such as talent attraction, reward, training and development, employee relations, diversity and inclusion, and governance. Leading a team of People professionals, Lisa ensures that HR systems, processes, and budgets are aligned with best practices and industry standards.

Membership:

Lisa is an Associate Member of the CIPD, reflecting a commitment to professional excellence and best practices in HR. Lisa shares the company values of fostering a strong organisational culture, supporting continuous improvement, and driving business success through effective people strategies.

During our long relationship, JB Leitch has become part of our core team. Their Landlord and Tenant advice is authoritative and clear, and they understand our sector inside out. Their credit control service is highly effective, but also sensitive to the wider relationship we have with our leaseholders
Tim Wilson - Managing Director - E&J Estates
We have worked with JB Leitch for many years now. Their knowledge surrounding the legalities and technicalities of Service Charge collection is excellent and their approach is always helpful and professional.

During this particularly challenging time they continue to provide invaluable support by remaining easily contactable, sending regular reports and offering solutions to any problems that may arise.

Therina Crowley AMInstLM - Service Charge Arrears and Apprentice Supervisor - Encore
We have a strong and well-established working relationship with JB Leitch, having worked with them over a long period of time.

They have a good grasp on the nuances of residential property management so are well-placed to provide specialist advice and assistance on a wide range of issues affecting our industry.

They continue to provide invaluable support to our business, operating in many ways as a seamless extension to our in-house legal team.
Mairead McErlean - Legal Counsel - FirstPort
Over the last five years we have built a solid relationship with JB Leitch, they have provided us with a remarkable ground rent collection service for our freehold property portfolio on criteria and non-criteria debts. They provide a fast, effective recovery of our stand alone Ground Rent and also through their bolt-on Service Charge recovery by liaising with multiple managing agents on our behalf.
Bernadette Jones - General Manager - HomeGround Management Ltd
JB Leitch are simply excellent. It is good to know that we are dealing with a market leading firm who provide superb quality up-to-date advice. When we give JB Leitch an instruction, whether a routine enfranchisement or a complex leasehold query they always deliver. They are highly responsive, professional and have a great team. A pleasure to do business with!
Jenny Jackson-Shilling - Director - The Freehold Group

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