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Isabella Lornie

Administration Assistant

Isabella Lornie is an Administration Assistant at JB Leitch, providing vital administrative support to the Real Estate team. Her role includes managing new client instructions, maintaining accurate and up-to-date case files, and ensuring matters progress smoothly from opening through to closure.

Isabella assists the team in keeping inboxes up to date, chasing relevant parties to move matters forward, and coordinating initial correspondence. She also supports with Land Registry matters and helps ensure that all documentation is accurate and complete. With strong organisational skills and a proactive approach, Isabella plays an important role in keeping cases on track and clients informed.

Isabella shares the company values of delivering quality service, maintaining accuracy, and working collaboratively. By combining attention to detail with a client-focused mindset, she contributes to the smooth running of property matters.

During our long relationship, JB Leitch has become part of our core team. Their Landlord and Tenant advice is authoritative and clear, and they understand our sector inside out. Their credit control service is highly effective, but also sensitive to the wider relationship we have with our leaseholders
Tim Wilson - Managing Director - E&J Estates
We have worked with JB Leitch for many years now. Their knowledge surrounding the legalities and technicalities of Service Charge collection is excellent and their approach is always helpful and professional.

During this particularly challenging time they continue to provide invaluable support by remaining easily contactable, sending regular reports and offering solutions to any problems that may arise.

Therina Crowley AMInstLM - Service Charge Arrears and Apprentice Supervisor - Encore
We have a strong and well-established working relationship with JB Leitch, having worked with them over a long period of time.

They have a good grasp on the nuances of residential property management so are well-placed to provide specialist advice and assistance on a wide range of issues affecting our industry.

They continue to provide invaluable support to our business, operating in many ways as a seamless extension to our in-house legal team.
Mairead McErlean - Head of Compliance and Regulatory Affairs - FirstPort
Over the last five years we have built a solid relationship with JB Leitch, they have provided us with a remarkable ground rent collection service for our freehold property portfolio on criteria and non-criteria debts. They provide a fast, effective recovery of our stand alone Ground Rent and also through their bolt-on Service Charge recovery by liaising with multiple managing agents on our behalf.
Bernadette Jones - General Manager - HomeGround Management Ltd
JB Leitch are simply excellent. It is good to know that we are dealing with a market leading firm who provide superb quality up-to-date advice. When we give JB Leitch an instruction, whether a routine enfranchisement or a complex leasehold query they always deliver. They are highly responsive, professional and have a great team. A pleasure to do business with!
Jenny Jackson-Shilling - Director - The Freehold Group

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