Litigation Operations Manager
JB Leitch is a specialist property litigation firm with the largest team of property management legal experts in the UK. With a strong reputation across the North West and an ambitious strategy for continued national growth, we are enhancing the operational strength of our Litigation Department to support our future expansion.
We are now seeking an experienced and highly organised Litigation Operations Manager to take a pivotal role in shaping the efficiency, quality and operational performance of our growing litigation practice. This is a rare opportunity to influence how a nationally recognised litigation team operates, embedding processes, systems and standards that support long‑term growth.
The Opportunity
We are looking for a confident, commercially aware operations professional with substantial experience supporting litigation teams within a law firm.
Working closely with our closely with our Head of Technical and Complex and Legal Director you will be responsible for:
- Strengthening operational control across the litigation department
- Overseeing core litigation processes, deadlines, compliance and quality standards
- Improving financial accuracy through effective billing, debt management and time recording oversight
- Leading the development, optimisation and governance of case management systems and workflows
- Supporting paralegals, trainees and junior team members through operational guidance and coordination
- Enhancing reporting processes, diary management and key litigation administration touchpoints
- Acting as a central point of coordination between legal teams, finance, IT and senior stakeholders
This role offers the chance to create meaningful, long‑lasting improvements to a complex and high‑volume litigation operation, making it ideal for someone who thrives on structure, process, and problem‑solving at a senior level.
About You
You will be:
- Experienced in a Legal PA, Litigation Support, Practice Management or Operations role within a law firm
- Highly familiar with litigation processes, deadlines, and regulatory requirements
- Skilled in billing, financial workflows, aged debt management and time recording governance
- Confident working with senior stakeholders and supporting high‑performing fee earners
- Exceptionally organised, detail‑driven and comfortable working autonomously within clear boundaries
- Professional, discreet and proactive, with strong communication skills
- A team‑focused individual who aligns with our core values:
Clients First, Everyone Counts, Be the Best, Go the Extra Mile
Experience in process development, system optimisation, reporting, or managing compliance frameworks would be highly advantageous.
Why Join Us?
At JB Leitch, you'll be part of a respected specialist firm with a supportive, collaborative culture and a commitment to continuous learning. As an Investors in People accredited firm, we invest in your growth and provide access to free CPD‑accredited development.
You will also enjoy a comprehensive benefits package, including:
- Hybrid working for a healthy work–life balance
- Enhanced parental pay (maternity, paternity, shared parental)
- Medical Cash Plan for dental, optical, physio and more
- Enhanced annual leave, with the option to buy extra
- Discounts on retail, gym, cinema, restaurants and more
- Car maintenance schemes (MOT, servicing)
- Season ticket loans & car parking options
- Regular company‑funded social events
- Free fruit, sweet treats and unlimited Nespresso coffee
- Employee Assistance Programme, mental health first aiders & wellbeing support
- Competitive pension scheme
- Life assurance at 3× salary for peace of mind
