Mollie's role within JB Leitch consists of setting up files from the client’s instruction.
Mollie and the rest of the process team are responsible for the initial action before files can be progressed onto relevant teams.
Mollie's role involves multiple processes such as data collection from client systems, requesting and matching documents from Land Registry and data input to our internal system. She often liaises with other departments within the firm to determine if there are any issues that prevent us from doing our job effectively. For example, if more information is needed from a client, system issues and more.